She asked three times, thought about it for two weeks, then bought from the store that sounded more sure.
Customers ask if it suits their skin, if it's safe while breastfeeding, how long until they see results. cshub learns from your catalog and store rules, so the answer is the same no matter who's on shift.
- AI answers from your documents and says when it doesn't know
- Its tone matches your brand
- Undecided buyers get a follow-up at a sensible time
- Sensitive questions go to a person
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cshub AI is on
cshub AI
Sample conversation
What it costs you every day without you noticing
The gap between asking and deciding
A product people have to think about means there's a pause. During that pause they look at other brands, and the one that follows up usually wins.
Different answers from different admins
One admin says it's fine to use with other products, another says no. The customer gets confused and walks away thinking you don't trust your own product.
Carts left behind
It's in the cart, one step from paying, and the tab closes. Without a follow-up, that's the end. That person was closer to buying than anyone else that day.
A day at your business
Example day. The numbers are illustrations, not customer data.
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09:00
A chat comes in asking about ingredients and safety.
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10:30 leak
The admin gives a vague answer because they don't know the details.
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13:00 leak
The customer says they'll think about it. Nobody writes it down.
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15:00 leak
Someone fills a cart and doesn't pay.
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18:00 leak
Yesterday's "let me think about it" never hears from you again.
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21:00 leak
End of day: lots of questions, few sales.
AI Agent trained on your data
It knows your catalog better than a new admin does.
Upload your catalog, your common questions, and your store rules. The AI answers from those documents instead of general knowledge. You set its personality, warm and patient or short and to the point. Sensitive questions like health claims or complaints go to you.
Read the feature details The feature page explains how it works in more depth.Example conversation
Customer
cshub AI
Customer
cshub AI
What runs in the background
Follow-ups that don't push
People who said they'd think about it get a message a few days later, written by you. One message, at a sensible time.
See detailsWin back abandoned carts
People who added to cart but didn't pay get a WhatsApp message with a link to finish. You can include a discount code.
See detailsDiscount codes for the undecided
Create vouchers for past customers or people who didn't finish checking out. They expire when you say, and you can see who used them.
See detailsProduct pages for people who read first
A product that needs explaining is hard to sell with one photo. Build a page with the details and an order form, and whoever fills it in becomes a contact.
See detailsYour first week
Give the AI your data
Upload your catalog, common questions, and store rules. The more you add, the less often it says it doesn't know.
Set its personality and test it
Pick a tone and decide what it's allowed to share. There's a test mode so you can try it before real customers do.
Turn on follow-ups
Decide when undecided buyers hear from you again and what the message says. Start with just one.
How it compares to what you do now
Common questions
It only answers from the documents you give it. If it can't find something, it says it doesn't know and hands off to a person. You can also tell it to stay away from topics like cure claims.
Start with what people ask most: catalog, prices, shipping rules, and the 20 to 30 questions you get every day. You can add more any time.
The AI says it doesn't know yet and connects them to you. That tells you which document to add next.
That depends on how you set them. We suggest one message after a few days. You write it, so it sounds like your brand.
Yes, as long as the information is in your catalog. If someone says they have oily skin, the AI finds the matching variant from your product descriptions.
Businesses with similar problems
Fashion & Hijab Stores
The same size question, hundreds of times a day.
- AI checks stock per size and color, not per product
- Helps customers pick a size from height and weight
- Cart to invoice, all inside the chat
Product Customer Service
Warranty claims buried under hundreds of how-to questions.
- How-to questions answered by AI from your manuals
- Complaints and warranty claims become tickets with an owner
- Chats past the reply time limit ping an agent automatically
Salons, Aesthetics & Beauty
An empty chair still costs you. Fill the schedule from chat.
- Bookings come in from chat, even after hours
- Each therapist has their own schedule
- Past clients easy to invite back for the next treatment
Try it first, free for 7 days.
No credit card needed, and you can stop any time.
Starting plan Starter