Dr. Rina sees patients Tuesdays and Thursdays. Your admin has to remember that for every chat.
Patients ask in everyday language, and every doctor keeps different hours. cshub matches the patient's request against the chosen doctor's schedule and books the appointment right in the chat.
- Days, sessions, and breaks set per doctor
- "Tomorrow afternoon" and "half twelve" turned into an exact date and time
- Chats past the reply time limit ping your admin on WhatsApp
- Access to patient data limited per staff member
Senyum Dental Clinic
cshub AI is on
cshub AI
Sample conversation
What it costs you every day without you noticing
Empty practice hours
The doctor arrives at 4 and the first patient is at 5. You still pay for that hour, and it can't be filled at short notice.
Patients booked on the wrong day
A new admin books a Wednesday, but the dentist only works Tuesdays and Thursdays. The patient shows up and the doctor isn't there.
Chats that arrive when the waiting room is full
The admin is busy with patients at the desk. A chat asking about appointments waits two hours, and that patient books another clinic.
A day at your business
Example day. The numbers are illustrations, not customer data.
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07:30 leak
Opening the clinic WhatsApp: 30 chats overnight, some asking which doctors are in today.
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09:00 leak
Waiting room full. The admin handles registration and the phone at once.
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11:00
A patient asks for 8 p.m. The admin has to check which doctor works late.
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14:00 leak
A patient was booked on Wednesday with a doctor who doesn't work Wednesdays.
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16:30 leak
Two patients don't show. The slots sit empty.
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21:00 leak
A chat asks about tomorrow's schedule. The clinic is already closed.
Appointment Booking AI
A patient says "tomorrow at half four", and it checks Dr. Rina's schedule first.
Each doctor is a variant with their own practice schedule: days, sessions, and breaks. The AI understands relative times like "tomorrow", "the day after", or "half twelve", then checks whether the requested doctor is working then. If not, it says no and lists the times still open. If the time is unclear, it asks.
Read the feature details The feature page explains how it works in more depth.Example conversation
Customer
cshub AI
Customer
cshub AI
What runs in the background
Escalation when a chat gets stuck
A chat no person has answered past the time limit pings the admin on duty through WhatsApp. Still nothing, and it goes to the clinic manager. AI replies don't count.
See detailsChats routed to the admin on duty
Morning and afternoon admins share one number. New chats are assigned in turn to whoever is on shift.
See detailsA chat report every morning
Yesterday's chat summary lands in your WhatsApp before the clinic opens, including chats nobody answered.
See detailsAccess by staff member
Registration staff only need chats and the schedule. Who can see what is set through roles and permissions.
Your first week
Connect the clinic's WhatsApp number
Scan a QR code once. Patient chats collect in one inbox that several admins can use.
Enter each doctor's schedule
Add practice days and sessions for each doctor. From then on the AI knows which hours it can offer.
Set a reply time limit
A chat no admin has touched within a set number of minutes pings the on-duty admin's phone.
How it compares to what you do now
Common questions
Starter includes 30 appointments, Migration 90, and Bisnis 360. A clinic with several doctors usually passes 30 quickly. The details are on the pricing page.
It shouldn't, and you can set that. The AI answers from the documents you provide, like schedules, fees, and location. Questions about symptoms or medication go to your medical staff.
The AI asks first. It doesn't guess unclear times.
No. cshub handles chats and appointments. Medical records and claims stay in the system your clinic already uses.
Chats and appointments are stored in the clinic's account, not on an admin's personal phone. If an admin leaves, the history stays, and each staff member's access can be limited through roles.
Businesses with similar problems
Salons, Aesthetics & Beauty
An empty chair still costs you. Fill the schedule from chat.
- Bookings come in from chat, even after hours
- Each therapist has their own schedule
- Past clients easy to invite back for the next treatment
Courts & Venues
Court 2 at 7 p.m. can only be sold once.
- Each court has its own opening hours
- A booked hour can't be booked by someone else
- Deposit invoice sent in the same chat
Repair & Maintenance Services
Technicians out in the field, complaints and warranty claims coming in by chat.
- Visit times booked from chat
- Warranty claims and complaints get a ticket number
- Customers due for their next service are easy to remind
Try it first, free for 7 days.
No credit card needed, and you can stop any time.
Starting plan Migration