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Products & Orders · Abandoned cart

Go after the orders that almost got away.

A customer adds products to the cart, gets to the payment step, and closes the page. cshub records it and sends a WhatsApp reminder with a link to finish checkout.

Alya Hijab Store

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Sample conversation

The problem

Plenty of customers stop at the cart and never return. Without a follow-up, that order is gone and you don't even know who it was.

What changes with cshub

When a cart is abandoned, the system logs it and sends a personal WhatsApp message. Some customers come back to finish, and you can see the results in the recovery report.

What it does

01

Abandoned cart detection

The system flags customers who put products in the cart and haven't checked out after 30 minutes.

02

Personal WhatsApp follow-up

After a delay you choose, the customer gets a message like "Hi {name}, still want {product}? There are only a few left."

03

A discount for the hesitant

If they still haven't come back, a second follow-up can include a 5-10% discount code.

04

Recovery report

See how many carts were abandoned, followed up, and recovered. Use it to adjust timing and wording.

How it works

01

A customer leaves the cart

They add products to the cart in your cshub store and leave without checking out.

02

The follow-up goes out

After 30 minutes or 2 hours (your choice), the customer gets a personal WhatsApp message with a link back to checkout.

03

The customer finishes the order

They click the link and pay. The system records it as a recovery in the report.

Where it fits

Case #1

Fashion store with heavy traffic

Say 100 carts are abandoned a day. Each one gets an automatic WhatsApp reminder, so the admin doesn't contact them one by one.

Case #2

Herbal shop with higher-priced products

Customers often hesitate before paying. A message like "Hi {name}, any questions?" opens the conversation, and the admin takes it from the inbox.

Case #3

Reseller with limited stock

A "only 3 left" reminder, plus a 5% discount for customers who stalled on price.

Try this feature in your business

7 days free, no credit card. Setup takes about 5 minutes.