Sales close inside WhatsApp — from question to payment.
Not just another AI assistant — Cshub AI Commerce replaces a junior admin to handle 80% of repetitive sales chats, drive purchases, and close orders right inside WhatsApp. No redirect to a website, no forms. Product data, prices & stock are live from your database — human admins only take the 20% edge cases.
Status
Live · Production
Hundreds of WhatsApp chats per day — 80% are the same sales questions: "how much", "what colours", "L still in stock?", "shipping to Jakarta?". Slow replies, buyers escape to marketplaces. Hiring 24/7 admins is unaffordable, yet the busiest hours are actually at night.
One AI admin chains 7 steps — browse → variant → recommendation → cart → shipping → checkout → invoice — in a single conversation. Customer context & cart stay intact across turns. Closing happens in the chat, not on the marketplace.
What lifts your business
Product Discovery
Customer asks "what do you sell?" → AI replies with category list. Asks about a specific product → AI sends photo + price + variants automatically. Compares two products from the database description. Anti-hallucination: if a product does not exist, the AI says so honestly.
Body-aware product assistant
Customer says "I am 170cm 65kg, what size?" — AI suggests L or XL based on fit preference. Real-time variant stock check. Helps customers feel confident before buying, without waiting for a human admin.
Conversational cart
Add multi-item, change qty, remove items, view cart anytime — all through natural chat. "wait, do you have dresses?" still preserves the existing cart context without losing state.
Automatic shipping (Biteship)
Parses address & postal code straight from free text. 5-digit trap detection — distinguishes block numbers ("Blok B1") from postal codes. Real-time courier list with price + ETA. Asks for address & postal code in one go — not two wasted turns.
Checkout → Invoice
Auto recap (items + subtotal + shipping + total), generates a real transaction in the database, sends a unique invoice link account.cshub.id/invoice/<uuid>. The cart auto-empties after checkout — anti double-order.
Order Tracking
Check order status, track tracking numbers, and ETA right from the chat. Customers no longer have to ping the admin to ask "is my order shipped yet?".
How it works
Customer chats naturally
Real-world language — typos, abbreviations, slang ("item", "marun", "brp", "udh", "lanjut ka") all still understood by the AI.
AI orchestrates multi-tool
In one turn the AI chains many steps: check catalog → variant → stock → size recommendation → add to cart → parse address → calculate Biteship shipping → generate invoice. Context preserved across turns.
Invoice & order ready to track
Unique invoice link is sent to chat. Customer pays directly on the invoice page (not by transferring to a number in the chat → anti account-leak). Order appears in the admin dashboard tagged with source "AI Chatbot".
Perfect for
Fashion brand with many variants
Catalog with 200+ SKUs across colours & sizes. AI handles "any L in maroon?" with answer + photo + price + add-to-cart at once. Closing rate rises because response time drops from hours to seconds.
F&B with busy evening hours
Lunch & dinner chat queues pile up. AI handles routine orders (Package A, B, bundles), calculates same-day shipping, sends the invoice. Human admin sleeps peacefully, revenue keeps flowing 24/7.
Digital products, services, or resellers with large catalogs
Selling e-books, online classes, coaching services, or a hundreds-of-SKUs catalog? AI Commerce learns from your product database — no rigid templates, no hardcoded scripts.
Features often used together
AI Agent
AI that understands your products, replies naturally, even creates orders
- AI understands your business context (RAG)
- Recommends products based on customer needs
- Calculates shipping & creates orders auto
- Closing rate up because of fast & relevant responses
Online Store (E-Commerce)
Build your own online store with checkout, no marketplace needed
- Your own brand, not "a stall on marketplace"
- No 8-12% marketplace fees
- Customer data belongs to you, not the platform
- Upsell, cross-sell, bundle however you like
AI Appointment Booking
AI-powered booking agent inside WhatsApp — understands customers as they actually write
- Customers chat naturally — no admin retyping required
- Relative time ("tomorrow", "half past 12") becomes an exact date & time
- AI refuses bookings on closed days or outside slots — no broken promises
- Appointments land directly in your CRM calendar, ready for the team to act on
Ready to use this in your business?
Try 14 days free without credit card. 5-min setup.