One AI brain that runs your leads around the clock.
Not a single feature — this is the intelligence layer that unifies every cshub AI into one brain: scoring each lead, routing it to the right pipeline, booking appointments without clashes, selling through to checkout, and only pinging you when a human is genuinely needed. You sleep, the shop keeps thinking.
Status
Live · Production
Leads pour in from everywhere, but the hot ones go cold because follow-up is late. Agents can't tell which chats are critical and which can wait. Bookings clash, shipping is miscalculated, a chat sits unanswered for two hours — and you only notice once revenue has already leaked. All because nothing is consistently "thinking about" your leads 24/7.
Every chat is scored by AI in real time: hot prospects auto-advance, critical moments get handed off to the right agent, stuck chats are escalated in tiers, and every morning you get a lead + order summary without ever opening the dashboard. The team focuses on closing, not chasing what slipped.
What lifts your business
Auto-Qualify & Lead Routing
AI reads each conversation, judges which are genuine prospects, then moves the contact to the right kanban stage. No more hot leads left to go cold.
Handoff at the Critical Moment
AI knows when to step back and call a human — when a customer is ready to pay, has a sensitive complaint, or needs negotiation. Assigned to the right agent, complete with chat context.
Smart, Clash-Free Booking
AI can create appointments straight from chat, check the calendar, and reject slots that are already full — a tidy schedule with no double-booking and no admin flipping through calendars.
Selling Through to Checkout
Add products to cart, calculate live shipping rates, and generate an invoice — all orchestrated by AI in one natural WhatsApp conversation.
Automatic Tiered Escalation
Chat unanswered by a human within X minutes? AI escalates automatically — tiered alerts to agent 1, then agent 2, until someone picks it up. No customer left feeling ignored.
Daily Intelligence to the Owner
Every day you get a summary of incoming leads plus an alert on every new order, straight to WhatsApp. Keep a finger on the pulse without staring at a dashboard all day.
How it works
Turn it on & set the criteria
Define what a "hot prospect" means for your business, when AI should hand off, and the escalation time limit. All in plain language, not formulas.
AI scores every chat in real time
Each incoming message is judged: prospect or not, critical or casual, needs booking/shipping/checkout or not. AI takes the right action without waiting on you.
You keep control & the reports
Leads move themselves through the pipeline, agents get relevant handoffs, and you get a daily summary. Just evaluate and adjust strategy from the data.
Perfect for
Fashion store with hundreds of chats/day
AI filters serious buyers from browsers, lifts the hot ones to the "Negotiation" stage, and hands off to an admin when a customer asks for a discount. Admins only touch what's already ripe.
Clinics & appointment-based services
A customer chats "can I come Saturday morning?" — AI checks the calendar, offers open slots, and books without clashes. Reception isn't buried in scheduling chats.
Businesses with shift-based CS teams
Chats arrive at midnight while the team sleeps? AI handles them, and if one sits stuck > 15 minutes during work hours, it escalates in tiers to the on-call agent.
Features often used together
AI Agent
AI that understands your products, replies naturally, even creates orders
- AI understands your business context (RAG)
- Recommends products based on customer needs
- Calculates shipping & creates orders auto
- Closing rate up because of fast & relevant responses
Response Escalation (SLA)
Every customer chat must get a human reply within X minutes — late, the agent gets pinged on WhatsApp
- No customer chat left hanging — late replies auto-ping the agent
- Spot slow responders: monitor CS & sales performance in real time
- Tiered alerts — agent stays silent, it escalates to their lead
- Fewer lost sales from customers who got tired of waiting
Leads Pipeline (Kanban)
See every lead on a visual board, drag from "New" to "Closed"
- Know exactly how many leads at each stage
- No more leads "slipping through" follow-up
- Forecast next month revenue from pipeline
- Every lead has notes, history, and reminders
Ready to use this in your business?
Try 7 days free without credit card. 5-min setup.