Customers just chat, and the appointment gets saved.
The AI reads dates and times carefully, knows your opening hours, and confirms with a template so it doesn't make things up. The appointment goes straight into the CRM calendar.
Senyum Dental Clinic
cshub AI is on
cshub AI
Sample conversation
Booking by chat still depends on an admin retyping everything. Customers write with typos, abbreviations, and slang. Times are relative ("tomorrow", "half past 12", "next Tuesday"). Mistakes happen: bookings on closed days or outside clinic hours, a messy schedule, unhappy customers.
The AI reads the time correctly, checks your schedule, and confirms with a template. Each conversation becomes an appointment in the CRM calendar and on the contact panel. Your team just shows up for it.
What it does
Pillar 1 · Reads how customers write
Typos, abbreviations ("bking", "bsk", "kk"), slang ("ya udh", "aja deh"), regional languages ("yo wis senin wae"), emoji, and long messages packed with details are all read correctly.
Pillar 2 · Handles relative time
"tomorrow" becomes a date, "half past 12" becomes 12:30, "2 in the afternoon" becomes 14:00 (not 02:00), "next Tuesday" becomes a date. For an unclear hour like "8 o'clock", it asks: morning or evening?
Pillar 3 · Checks your schedule
The AI knows your closed days and open hours. Requests outside them are declined, and the AI lists the open slots and offers the nearest time.
Pillar 4 · Conversation flow
Handles back-and-forth over several messages, stays patient with rambling customers, copes with a change of mind, merges 4 quick messages into 1 reply, and picks up what the booking is for from context.
How it works
The customer sends a message
For example: "can i do 2pm tmrw?" Plain language, no form.
The AI reads and checks
It pulls out the date, time, and purpose, and checks your open days and slots before agreeing. Impossible requests are declined with the nearest open time.
Confirmed and saved
The confirmation uses a template ("Monday, June 1 2026 at 14:00"). The appointment appears in the CRM calendar for your team.
Where it fits
Dental and aesthetic clinics
A patient writes "can I get a cleaning tomorrow afternoon?" The AI checks clinic hours, offers a slot, and saves it. The front desk just reviews the list in the morning.
Salons and barbershops
A customer writes "haircut tomorrow, actually monday is fine". The AI reads that as Monday at 09:00, the first open hour. The customer gets a confirmation and the team gets the appointment.
Consultants, coaches, and repair services
"What times are open next Tuesday?" gets an answer with the free slots, and the booking is saved on the spot. An AC service business can schedule technician visits the same way.
Often used together
AI Agent
AI that knows your products and services, answers naturally, and can create orders
- Answers come from your own business data (RAG)
- Recommends products based on what the customer needs
- Calculates shipping, checks availability, and creates transactions
- Customers get a quick answer even when your admins are busy
Omnichannel Inbox
Reply to WhatsApp, Instagram, Messenger, Telegram, and live chat from one inbox
- No more jumping between apps
- Faster replies mean fewer customers going elsewhere
- Every contact's chat history in one place
- Several agents can work the inbox without stepping on each other
Leads Pipeline (Kanban)
Every lead on a visual board, dragged from "New" to "Closed"
- See how many leads sit at each stage
- Leads stop slipping through the follow-up cracks
- Estimate next month's revenue from the pipeline
- Every lead has notes, history, and reminders
Try this feature in your business
7 days free, no credit card. Setup takes about 5 minutes.