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Reports

Make business decisions with numbers.

How much you made this month, which channel brings the most orders, which agent replies fastest. The answers are in cshub reports, using current data.

app.cshub.id · Report · last 7 days

Sample view

Revenue

Rp 18.4M

Orders

214

Chats answered

1,284

Revenue per day

Mon
Tue
Wed
Thu
Fri
Sat
Sun

Chats handled per agent

  • Andi 142
  • Sari 118
  • Rudi 96
The problem

Decisions get made on gut feeling. You want to review the team but have no numbers. You want to restock or add rental units but don't know what's actually moving.

What changes with cshub

A dashboard comparing this month's KPIs with last month's. Break it down by product, agent, channel, or period. Team meetings start from the same numbers.

What it does

01

Monthly KPIs, calculated for you

Revenue, order count, average order value, conversion, and abandoned carts, compared with last month.

02

Chat-to-close funnel

How many chats came in, how many became leads, how many closed. The stage where most people drop off is the one to fix.

03

Per-agent performance

Chats handled, average response time, and closed deals for each agent.

04

Top products and customers

Best sellers, biggest spenders, and the channels that convert best. Use it to plan stock and promo budget.

How it works

01

Data is collected automatically

Chats, transactions, and broadcasts are logged as they happen. No manual entry.

02

Pick a period and filters

This month, this quarter, or a custom range. Filter by product, channel, agent, or customer location.

03

Drill in and export

Click a number to see the detail. Export to Excel or PDF for meetings or audits.

Where it fits

Case #1

Monthly owner and team meeting

The owner opens the dashboard and compares KPIs with last month. The discussion starts from numbers instead of guesses.

Case #2

Reviewing support at a clinic or service business

The manager sees response time and chat volume per agent, and can tell who needs help and who deserves credit.

Case #3

Planning stock and rental units

Product A sold three times as much this month, so restock more. Rental units that are always full on weekends make the case for adding another.

Try this feature in your business

7 days free, no credit card. Setup takes about 5 minutes.